FAQ
We hope you find our FAQ section helpful but if you don't find the answer you're looking for, please send us a message via our Contact Us page or email us on support@purrtasticpresents.com and we'll get back to you ASAP! Here are some answers to our most frequently asked questions.
How do I choose the right size?
Below is a useful measuring guide on how to get the perfect fit for your t-shirt or hoodie!
How do I care for my clothing?
Wash on a cool setting with like colors. Wash inside out. Do not dry clean. When ironing, use a medium heat and do not iron on the print, iron inside out. Tumble dry on a low heat.
What payments methods do you accept?
What is your Shipping Policy?
Please see our Shipping Policy for the most up to date information on which countries we currently ship to and our shipping rates & times.
What is your Refund Policy?
How do I contact you?
Our support team are available to answer any questions you may have Monday to Friday 9AM-5PM EST.
Our support team are available to answer any questions you may have Monday to Friday 9AM-5PM EST.
- Email: support@purrtasticpresents.com
- Complete the Contact Us page on our website